AI OPERATIONS PLATFORM

The AI operations platform for physical infrastructure.

It watches every system across your buildings and sites, flags problems before they escalate, and tells your team exactly what to do, on hardware you already own.

O-Insights Core Workspace
O-Insights Core Workspace dashboard
THE CHALLENGE

One operation. How many systems?

Security teams and building operators run on fragmented tools, siloed data and reactive workflows. Every system brings its own console, its own login and its own version of the truth, and the real problems get lost in the gaps.

Alarm Fatigue

Operators face hundreds of repetitive alarms per shift. Real incidents get buried in the noise.

Fragmented Tools

Alarms, building automation and reports each have their own console, login and vendor.

Slow Response

Manual handoffs, phone trees and missed pages stretch response from seconds into minutes.

Audit Burden

Compiling evidence for auditors, regulators and post-incident reviews is mostly manual labor.

WHY O-INSIGHTS CORE

One solution, where there used to be three.

One platform, one screen
Alarms, dashboards and reporting in a single browser-based screen. One login, one set of users, one shared history of who did what.
Works with any hardware
Connect any device, gateway or sensor, whatever the brand. O-Insights brings them all into one place instead of locking you to a single vendor.
On your own servers
A single Windows installer runs on your own server, behind your firewall, with the database built in. Move to the cloud later if you want, with no change to the product.
WHAT CORE DOES

One operations platform, from signal to action.

An AI operations platform for physical infrastructure. It unifies alarms, health and workflows across building and security systems, then uses AI to correlate, diagnose and automate resolution.

Unified Monitoring

Every site on live dashboards, smart maps and floor plans, with time-lapse playback to see how conditions changed. Out-of-limit values are highlighted automatically.

Correlation

Related alarms are grouped into a single incident instead of a wall of separate alerts, so your team works one clear problem rather than chasing every symptom.

Diagnosis

Fault Detection & Diagnostics catches issues early and points to the likely cause, not just the symptom.

Reporting

Scheduled and on-demand reports from the same history, ready for operators, managers and auditors.

Automation

Routine steps run on their own. Noise is filtered out, alarms escalate if no one responds and notifications route to the right people, so attention goes where a decision is needed.

THE SUITE

One platform,
every signal in one place.

Every module shares one login, one set of users and one shared history. Turn on what you need today and add the rest later, without reinstalling.

Fault Detection & Diagnostics
Workspace
Alarm Manager
Reporting
Genie
Notifications
CORE
Fault Detection & Diagnostics
Workspace
Alarm Manager
Reporting
Genie
Notifications
MODULE 01 / FAULT DETECTION & DIAGNOSTICS

Detect early. Diagnose the cause. Act before downtime.

Detect equipment and system issues early, diagnose the likely cause, and act before they lead to downtime. Rule-based fault expressions and live status for every asset.

Summary dashboard
Fault status across every asset and rule in one view, with pass and fail at a glance.
Easy rule creation
Build rules on the criteria you choose, grouped into sections that mirror your sites. No code required.
Run it your way
Execute checks manually, on a schedule, or automatically on change of value.
Complex rule flows
Chain conditions into multi-step rule flows for richer, more precise diagnostics.
Advanced algorithms
Go beyond thresholds with anomaly detection, data-gap checks, hunting and more.
Diagnose and act
Pinpoint the likely cause and the next step, with a full alarm console per rule.
MODULE 02 / WORKSPACE

The live operational picture, dashboards and smart maps.

Workspace is what your operators look at all day. Custom dashboards, drag-and-drop widgets, building floor plans with live device status and role-based layouts so each shift sees exactly what it needs.

Custom dashboards
Drag and drop the tiles you want. Each role gets its own view.
Maps & floor plans
Devices, cameras and alarms pinned to a real map and your building floor plans.
Portfolios & tabs
Group dashboards by region, site or job. One click switches between them.
Live metrics
Open alarms, devices online and response times, updated in real time.
Live device status
Online, offline and alarmed states surfaced on the map at a glance.
Layouts per role
Each role sees a layout built for the job it does.
MODULE 03 / ALARM MANAGER

Real-time alarms with escalation that actually works.

The whole path, from something happening to someone acknowledging it, takes seconds. Alarms arrive in real time on screens, phones, and on-call rotations, and every action is time-stamped and recorded.

Sorted by priority
Color-coded by how urgent each alarm is. Filter by zone, the person assigned, or status.
Escalates automatically
If no one responds, it moves up on its own: operator, then supervisor, then site manager, following your shift schedules.
Filters out the noise
Brief false alarms, like a flickering sensor or a door that jiggles, are ignored, so only real events reach your operators.
Claim, hold, close
An operator takes ownership of an alarm, pauses to look into it, then closes it with a clear outcome.
Complete record
Every alert sent, every action and every person notified is logged in a tamper-proof record you can export.
Built for scale
Engineered and load-tested for high-volume alarm handling.
MODULE 04 / REPORTING

Audit-ready evidence on demand.

Run reports on a schedule, keep your history, and produce records you can hand over, exactly the kind of evidence auditors, regulators and post-incident reviews ask for.

On a schedule
Hourly, daily, weekly or monthly, in your local time.
Searchable history
Every alarm, message and device change, searchable for years.
Exportable evidence
PDF, Excel and CSV evidence packs, ready to hand to auditors.
Consistent format
The same clean report layout across every job.
Years of history
Storage sized for the long retention periods regulators expect.
Built for compliance
Made for the records regulated industries are required to keep.
MODULE 05 / GENIE

Ask anything, in plain language.

Type a question the way you would ask a colleague, and Genie finds the answer in the alarms, devices and history. No query language to learn, no dashboards to build, no analyst needed.

Plain-language questions
Ask in your own words; Genie works out what you mean and finds the answer.
Runs where you want
Keep the AI on your own server so nothing leaves the building, or connect a cloud provider. Your choice, with more options over time.
Stays private
In on-site mode, nothing leaves your network.
Answers you can use
Every answer comes back as a table, a chart and a short summary.
Spot trends fast
See patterns and unusual activity without building a dashboard first.
Kept separate
Each customer's questions and data stay separate from everyone else's.
MODULE 06 / NOTIFICATIONS

Reach the right person on whatever channel they answer first.

Send the same alert by several routes at once, so it reaches people on whatever they check first. No missed pages, no phone trees. Every message is logged and built from reusable templates.

Email
Standard email, including Microsoft 365.
Text message
SMS to phones, worldwide.
WhatsApp
Alerts as WhatsApp messages.
Webhook
Push alerts straight into any other system or app.
PROTOCOLS & INTEGRATIONS

Connects to the systems you already run.

Core speaks industry-standard protocols. When you need something specific, we build connectors for your applications.

MQTT

Lightweight publish and subscribe messaging for live device data.

BACnet

The standard for building automation and control networks.

OPC UA

Secure, cross-platform industrial interoperability.

Custom connectors

Need to connect something else? We build connectors for your applications and support industry-standard protocols.

TRUST & PERFORMANCE

Security and compliance, by design.

Built for regulated industries: banking, government, healthcare and critical infrastructure. Sensitive data is encrypted, every change is tracked, and the platform is built to handle heavy load.

Real-time
Live updates as conditions change
Reliable
Built for high, dependable uptime
Any device
Connects to systems you already run
Scalable
Highly scalable, from one site to multiple

Use the logins you already have

Use your existing logins

Connect to your company directory (Active Directory / LDAP) so no one needs another password.

Built-in logins

Self-contained accounts with strong password protection, ideal for sites with no internet.

Two-step login

An authenticator app adds a second check for sensitive roles.

Engineered for regulated environments

Encrypted credentials
Logins and keys for connected systems are strongly encrypted and never stored in plain text.
Permission controls
Decide exactly what each person can see and do, module by module.
Tamper-proof history
A full record of every change that cannot be quietly edited.
Separated data
Each customer's data is kept in its own space, fully separate from others.
You set retention
Choose how long alarms, history and reports are kept.
Extra login security
Two-step login, forced password changes and the ability to sign anyone out instantly.
DEPLOYMENT

On-prem or cloud, your choice.

Deploy on your own Windows server today. Move to cloud or hybrid when you are ready. The product, the user experience and the feature set are identical.

On-Premises (Windows)

Available now
  • Single installer, set up in minutes
  • Runs on your own server, behind your firewall
  • Database built in, nothing else to install
  • Managed like any standard Windows service

Best for customers who keep data on-site or have strict data-residency rules.

Cloud / Container

Deployment option
  • Same product, packaged for the cloud
  • Scales across many sites
  • Works with the major cloud security services
  • Hybrid: keep the core on-site, send reporting to the cloud

Best for customers running many sites who want managed operations.

VERTICALS

Built for the industries that take security seriously.

O-Insights Core comes with setups and templates tuned for each industry. Same product, with alerts and reports that fit the way you work.

Banking & Finance

Branch surveillance, ATM monitoring, after-hours intrusion alerts.

Government & Critical Infra

Border posts, utility plants, public buildings.

Healthcare

Restricted-area alerts, infant safety, pharmacy logs.

Manufacturing

Plant safety, restricted zones, environmental events.

Logistics & Warehousing

Dock-door monitoring, fleet yards, cold storage.

Enterprise Security Ops

Multi-site command for 24/7 operator centers.

WHITE-LABEL

The enterprise platform, delivered as your own.

Built for sensor OEMs and large system integrators and distributors. Put a complete, enterprise-grade operations platform behind your hardware or across your portfolio and sell it as your own, without the years it takes to build one.

  • A complete, enterprise-grade platform, not a skin or a widget.
  • For sensor OEMs: the operations layer that turns your devices into a finished product.
  • For large integrators and distributors: one platform to standardize on, resell and deliver across every account.
  • We build and maintain the engine; you own the product and the customer.
Contact Us
FAQ

Questions, answered.

Does O-Insights Core work with any hardware or sensor?
Yes. O-Insights Core connects to any device. It speaks industry-standard protocols such as MQTT, BACnet and OPC UA, and when you need something specific, we build connectors for your applications. It is not tied to any one panel or sensor brand; it brings whatever you connect into one place, each device with its own live status and history.
Can O-Insights Core run fully on-site, with no internet?
Yes. The on-site version is a single Windows installer with the database built in, and it runs entirely behind your firewall. With built-in logins and Genie's on-site mode, the whole platform, including the plain-language questions, can run with no internet connection, which suits secure and air-gapped sites.
How can O-Insights Core notify people?
Alerts can go out by email (including Microsoft 365), text message, WhatsApp and webhook. Each route is recorded and built from reusable templates, and alerts move up from operator to supervisor to site manager if no one responds.
Can I get answers from my data without writing queries or building dashboards?
Yes. With Genie you ask in plain language and get back a table, a chart and a short summary, drawn from your alarms, devices and history. It can run on your own server to keep data in-house or connect to a cloud AI provider, and each customer's questions stay separate.
How is O-Insights Core licensed and installed?
One license, one install. All six modules, Fault Detection & Diagnostics, Workspace, Alarm Manager, Reporting, Genie and Notifications, share one login, one set of users and one shared history. Turn on what you need today and add the rest later, without reinstalling.
LET'S TALK

Ready to see it live?

Pick the next step that fits your team: a 30-minute discovery call, a tailored live demo, or a pilot installed in your own environment.