O-Insights for Milestone XProtect

The alarm is the easy part. The response is where it counts.

A retail facility sets off alarms all day. What decides the outcome is what happens in the minutes after each one, and too often that depends on which operator happens to be on shift.

Command Center in O-Insights for Milestone XProtect turns the events XProtect already raises into structured incidents, each with its response built in.

Every event, a defined response

  • A fire exit forced open
  • A checkout counter in duress
  • A stockroom opened out of hours

Each one follows the same procedure on every shift and at every store. XProtect keeps detecting, and Command Center makes the response consistent.

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