O-Insights For Milestone | Workspace | IoT Drivers | Genie | Reporting

Insights When It Matters. Decisions Where It Counts.

Go beyond video. Empower your teams with real-time insights, automation, and control, right within XProtect.

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XProtect at the Center

With Milestone XProtect at the Center, our solutions help you power your XProtect system transform beyond VMS

Your Workspace, Your Way.

Agile, personalized dashboards for smarter decisions in Milestone XProtect.

Customize what matters. Visualize your entire ecosystem — cameras, servers, alarms, events, video analytics, and IoT data — in one powerful, intuitive interface.

Live System Monitoring

See online/offline status, uptime, recording health, and user activity in real time

Advanced Alarm & Event Analytics

Identify trends and patterns across all alarms and system events

Monitor Device Status Live

Always know which devices are online or offline across your sites

Track Uptime and Recording

Keep tabs on device uptime and ensure recordings are running

Quick, Seamless Deployment

Runs on your existing Smart Client and sets up in under 10 minutes

Create Multiple Workspaces

With Federated Architecture support, build dashboards for local and central site operations

Ensure System Compliance

Stay aligned with operational standards with Compliance Dashboard

Customize Your Layout Fully

Resize, reorganize, and rename widgets to suit your specific requirements

Use Rich Data Visuals

Display data through various charts like pie, bar, heatmap and ranking charts, along with web views

Choose from 70+ Widgets

Select from a wide variety of powerful, ready-to-use widgets

Gain Full System Insights

Access complete stats for cameras, servers, IoT, and analytics

Smart Reporting for Milestone XProtect

Stay informed. Take action. Keep control.

Turn data into decisions with powerful, automated reporting
tailored for your operations.

Detailed Report Coverage

Generate Alarm, Camera, Server, Audit, Disabled Device, and Storage reports

Automated Scheduling

Set up reports to run automatically and arrive right in your inbox

Actionable Intelligence

Use Action Reports to assess, analyze, and resolve critical issues quickly

Multiple Format Options

Export reports in PDF, Excel, or CSV based on your requirements

Evidence Locks & Bookmarks

Capture and reference important video incidents

Exception Alerts by Email

Get notified when something needs your attention instantly

Over 50 Report Types

Build from a wide library of predefined report templates and views

Command Center for Milestone XProtect

Streamline incident management. Empower users. Boost performance.

The Command Center takes the guesswork out of incident management, delivering clarity, control, and real-time decisions in one powerful tool.

Security System CCTV Monitor Room. Man Using Walkie Talkie

Flexible SOP Flows

Use conditional logic to tailor workflows and respond to changing situations

Versatile Task Options

Use customizable forms, evidence lock, event triggers, snapshots, video export, bookmarks, and even REST API calls for seamless integration

Monitor Incident KPIs

Dashboards show the number of incidents per week, month, and year, including breakdowns by type, open incidents, and those pending approval

Approve Tasks Efficiently

Built-in support for seamless review and approval of tasks and SOP steps

Comprehensive Incident Reports

Track and document completed incidents to ensure thorough reporting

Assign Tasks by Role

Ensure the right people handle the right steps, and roles drive accountability

IoT Drivers for Milestone XProtect

Connect. Collect. Command

The IoT Drivers for Milestone XProtect extend the power of your video management system, seamlessly integrating it with the physical world through industry-standard protocols like MQTT, BACnet, SNMP, OPC UA, and Webhooks. This ensures you’re not just capturing video – you’re capturing the pulse of your entire facility.

What it Does

Smart Decision-Making

Visualize real-time data from IoT devices and analytics cameras using 70+ widget types – from value widgets to intuitive charts – making it easy to detect anomalies, track energy consumption, or monitor occupancy patterns

Open Platform Ready

Works with any device or system that supports these standard protocols, ensuring no lock-in and easy expansion

Real-Time Data in Your VMS

Instead of multiple dashboards and disjointed data sources, the IoT Drivers unify everything within Milestone XProtect – so your operators see alarms, device status, and analytics alongside video in one workspace

Connect Any Sensor or System

Built-in support for seamless review and approval of tasks and SOP steps

The First Ever AI based BI for VMS

Genie, powered by NLP technology, is a pioneering search-based business intelligence tool for Milestone XProtect. It enables users to quickly obtain camera and alarm details within XProtect by providing prompt responses to their queries. Genie aims to efficiently extract business intelligence from VMS systems, thereby empowering Milestone VMS users.

Zero Learning Curve, Full Insights

Start using it instantly—no manuals, no training. Just ask and let Genie work its magic for Insights.

Always in the Know

Monitor system health and storage usage effortlessly, and stay one step ahead of potential disruptions

Ask your XProtect System anything with Genie

Comprehensive System Insights

From camera status to alarms and recording servers, get instant answers straight from XProtect

Stay Connected to your XProtect System Anytime, Anywhere

Get notifications for any alarms from the Milestone XProtect with Notification Manager. Instant notifications at your fingertips via Call, SMS, or WhatsApp Notification.